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Baumatic UK:
0118 9336 900

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0118 9336 911
Spares:
0123 5437 244
Advice Line:
0118 9336 933
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faq

 FAQ
 

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Why choose Baumatic? Do we need to tell you that the kitchen is the most important room in the house? Surely not. You know it, you use it, you love it.

Should it be functional?


Of course, but with Baumatic you not only get appliances which are state of the art in technology and functionality, but you also get the cutting edge design which has made us famous in so many parts of the world.


Is that not enough?

 

Well, try to add the fact that with Baumatic appliances you also get extra warranty on top of the statutory requirements through our Aftersales Customer Care Program.


The warranty is carried out by Baumatic’s own engineers and not by agents.

 

   

 

Emotions

Almost always the first step in the process of thought, of a decision or a choice. They are what triggers our initial interest and, eventually, what keeps our souls active and alive. With Baumatic it is love at first sight. Because it stands out from the crowd: the balance of its design, the organization of space and lines, the unmissable details. You want it because you love it. You love it because it stimulates your emotions - and it will continue to do so every time you see it, every time you touch it and use it – Baumatic is you, an extension of your hands and of your inner self.

 

 

Rationality


Emotions without rational thinking could be dangerous – with Baumatic you will notice immediately the excellent ratio between quality and price. You will not miss the inner build quality, the advanced technology, the numerous – and often unique – features that make our appliances outstanding working tools which will reliably deliver good results over the years. Your rational thinking will not dim your emotions - to the contrary, it will feed them even more. This is the unique combination of Baumatic. This is Baumatic.

 

Customer Care


But what would happen if in the future something went wrong? It can happen of course, even although the failure rate of Baumatic products is very low and well inside industry standards.

Here comes more good news: you will find that we, at Baumatic, offer a warranty that is well in excess of the legal requirements and above your statutory rights. Baumatic can do that because the quality of its products is amongst the best in the industry, because each model is studied and built with reliability in mind and it undergoes an incredibly rigorous quality control procedure.

And this is not all. Baumatic is one of the very few manufacturers that actually employs its own service engineers and does not rely on agents like most of our competitors.

The result? You get extra guarantee and, in case of need, our own highly trained Baumatic engineer will attend in his Baumatic service van equipped with original Baumatic spare parts.

 

The feeling of comfort


The feel of sharp and innovative design, the redefinition of space and the choice of materials do not need to be cold and abstract concepts. The familiar perception of comfort must still be there - transmitted by the spirit of the Baumatic team. Our compact structure is still of a size to care about what they do. You can see it in our products’ imaginative shapes, in the attention to detail and the level of finish.

 

 


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